SISPN , an International company is looking for energetic and dedicated candidates who possess good English communication skills with ability to do multiple task.Experience of handling a number of calls/complaints from the customers and our staff.
Must have the ability to provide the right technical solutions to the customer and staff requests.
Proficiency in Problem resolution techniques with a strong voice and accent
Candidates having experience of outbound calling and web-based services are encouraged to apply.
Provide customer support & technical queries resolution via phone & email.
Record-keeping, monitoring, tracking and reporting.
Identify and escalate priority issues per client specifications.
Offer alternative & smart solutions in order to meet accuracy & timeline.
Take all necessary measures to ensure client satisfaction.
Strong communication skills
Fluency in spoken & Written English.correct grammar,Dataentry,Excel.
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